This informative text explores the improvement of organizations through planned, systematic, long-range efforts focussed on the organizations culture and itshuman and social processes. It presents a concise but comprehensive exposition of theory, practice and research related to organization development. The fifth edition reflects recent developments and research.While the fundamentals remain, the emphasis in this edition is on the changing paradigms in management and OD theory. The book also describes several new and important interventions.The discussion is set in the rapidly changing context of globalization, intensified competition and collaboration, and high interest in such matters as total quality management (TQM) and large scale organization change.