We will assist you with any problem that you face while shopping for books online. Call us and Whatsapp us at +91 9050111218. Or You can Email us at: cs@bookchor.com
Visit us at The Last page, Municipal No 50, The Basement, Near Brigade School, J. P. Nagar, Bengaluru, Karnataka 560078
The delivery time will vary depending on your location and the availability of the book you have ordered. We will provide you with a delivery estimate at the time of checkout.
At Bookchor.com customer satisfaction is paramount to us, as such you can request a Video of your ordered books before dispatch to make sure of their quality and authenticity.
At Bookchor.com we offer 100% guaranteed original books! All our pre-loved books go through a series of Quality Checks before being listed on our website.
Yes, you can cancel your order any time before it is shipped, or you can contact our customer support to cancel your order!
At Bookchor.com, we take the privacy of our customers very seriously. Our privacy policy outlines how we collect, use, and protect our customers’ personal information. You can view our privacy policy on our website.
At Bookchor.com customer satisfaction is paramount to us, as such you can request a Video of your ordered books before dispatch to make sure of their quality and authenticity. Yes, if the following are the leading reasons:
· Book was torn · Pages were missing · Wrong book sentYes, we offer bulk purchasing options for businesses and organizations. Please contact us at 07419879198 for more information on bulk purchasing options and pricing.
Yes, we offer gift options for all of our books. All our orders are accompanied by a personalized card to make it a more personal experience for our customers.
All of the books on our website are displayed with their current availability status. A book in stock will be noted as "in stock" on the product page. If a book is out of stock, it will be noted as "out of stock" and you can sign up to be notified when it becomes available again.
If you receive a book that is “Not as per the conditions mentioned”, please contact our customer service team immediately to report the issue. We will work with you to resolve the issue and provide a replacement or a refund, as appropriate.
Personalized handwritten notes are our way of showing our appreciation to our beloved customers; hence, they are sent with each order, irrespective of the quantity and cost.
Personalized handwritten notes are free of cost and accompany every order placed by our customers.
We do not charge for delivery for orders above Rs. 599. For orders below Rs. 599, our charges vary depending upon the number of books with a maximum charge of Rs. 80. Here is the breakdown of charges:
For an order value over Rs. 599Delivery Charges are Nil
For the order value less than 599
Delivery charges are
You can change or update your shipping information by logging into your account on our website and editing your account details. If you need further assistance, please contact our customer service team.
We do not offer the option to choose your own delivery date and time. However, we will provide you with an estimated delivery date at the time of checkout, and you can track your order using the tracking number provided in your shipment slip.
If no one is available at home when the courier company attempts delivery, the courier usually is returned to the courier warehouse. In this case, you may contact our customer service or get in touch with our courier partner to schedule a delivery at a more convenient time.
Bookchor.com is one of the largest online bookstores with an extensive network of delivery partners hence you can rest assured of PAN India Delivery anywhere.
You can join us on facebook or twitter to get updates about offers & deals
You can also subscribe our newsletter to get updates about newly added books, offers, discounts.
Yes, you can subscribe our newsletter to get all updates about ongoing promotions our your email
To use a promo code or coupon, simply enter the code at checkout and click "apply." The discount will be applied to your order total, and you can proceed with your purchase as normal.
Yes, it is safe to use your credit card on Bookchor.com. We use secure socket layer (SSL) encryption technology to protect your personal and financial information during the transaction process.
The Bookchor Pay option is only available on the Bookchor Mobile app. It lets you add money to a wallet and is displayed under the tab "Bookchor Pay" on your app. You can use this option on the checkout page where you need to complete payments for your orders.
Bookchor Pay is a wallet subscription service available only through the Bookchor Mobile app. Whenever you select Bookchor Pay, you will benefit from the following perks:
- When you use Bookchor Pay (BC Pay), there are no shipping charges and it is available for all purchases without a minimum value limit.
- Whenever you pick BCPay, you can get more reward points that can be utilized for new purchases.
- Choosing BC Pay entitles you to early bird savings on all future purchases.
- All of your purchases are prioritized and sent to your home as soon as possible.
- As a prioritized user, our 24/7 customer care will handle any of your difficulties as soon as possible.
Don’t worry! In this case, you may proceed with the purchase, use your BC Pay amount, and pay the remaining amount through Credit/ Debit Card, UPI, or Online transactions.
Answer: Yes, the COD (Cash on Delivery) option is available for all books on Bookchor.com.
The COD option may be unavailable for your location due to courier company policies or inaccessibility or simply the absence of service from our courier partner in that particular region which may lead to the unavailability of COD option. However, you can still opt for other payment options such as credit card, debit card, net banking, or Bookchor Pay.
To check if your order or location is eligible for COD, please add the book to your cart and proceed to checkout. You will be able to see the available payment options at the time of checkout. If the COD option is available for your location, it will be displayed as an available payment option.
No, we do not charge any extra fee for the COD orders app only so, please Download App
We offer a variety of discounts and promotions from time to time. You can sign up for our newsletter to stay informed about our latest discounts and promotions, or follow us on social media to stay updated on our latest deals.
Every 1st-time customer is offered a special treat from us, we offer a Flat 100 off on the first order with Coupon code “FLAT100”.
We offer discounts and offers all year long and that’s what makes us a one-of-a-kind online bookstore. Of course, there are special discounts on occasions and festivals above the existing slashed prices for all your favorite books.
Yes, you can! For a new book that is scheduled to be released, our customers can make a request and we’ll make it available for them as soon as it hits the market.
If a book you are looking for is out of print or hard to find, we may still be able to assist you in obtaining a copy. Please contact our customer service team to inquire about purchasing a used or rare book.
Surprisingly its a free service for students, Students can list upto 5 active listing at a moment & it the listings will be active for 3 months. After that listings will be deactivated automatically.
If you want to list some books again, you are free to do so.
Students can make 5 active listings at a time
The transaction between you and the buyer is solely at your and the buyer’s discretion. Bookchor.com is not a party to the contract and will not be held liable for any kind of dispute between you and the buyer.
Yes, Got to your profile->Accounts->Sell your books->Delete Listings to delete your book listing.
You can list all and any type of Books at bookchor.com except :
- Pirated Books
- Books in unreadable condition
- Used Notebooks
- Brochures, advertisement books
- all all other material that does not classify as a readable book.
Customers who are interested will contact you over the contact details provided by you either email or phone numbers. Selling of book to a customer will be solely at your discretion
No, you need to arrange your own dispatch & delivery services.
We are accepting all kinds of books, including textbooks, novels, library binding.
Donated books will be sold at bookchor.com, so the condition of these books should be readable (more details in next questions)
Books which are not acceptable:
- Notebooks, Workbooks
- Very old editions of books
- Books with missing pages or torn pages
- Books with too much marking & highlighting as it will be very difficult for user to read
- Stolen Books
- Pirated Copies or photocopies of books
We believe in making books accessible to the most needed sections of the society, that is children. According to a report by Pratham, 30 % age of children don’t even attend school.
Of those who attend, 30% lack basic amenities like books and stationary. By selling your books on our portal which has wider reach, we aim to bridge this gap by supplying resources to them. We assist some NGOs and provide them with need based resources with the money that is generated by selling the books you donate.
Because we are a better channel if you want to reach out to the people in need. Our projects with the NGOs are completely transperant and you can even choose which project you would like to donate your books for.
You can find the details of all the historical and ongoing projects on the Projects tab on the donations Page
bookchor.com provides pickup services for many locations in India, If your region is lying in those areas, our team will come at your door to pick the donation.
In case, there is no pickup service available at your location, you can send it via Indian Post Parcel Service (which is more economical), bookchor.com will refund actual delivery charges to your bookchor wallet. You can buy books with that cash from bookchor.com or through App
Application of Terms and Conditions
- The buyer will get the free Bookchor merchandise on every purchase above Rs 399.
- The free merchandise will be limited to quantity one each, on the designated order value
- The decision of choosing the design of merchandise lays with Bookchor
- The buyer cannot claim an exchange of the merchandise sent to him if he/she wants a different design for the merchandise.
- Bookchor guarantees the quality of merchandise, no claims of damaged Merchandise is going to be acceptable.
- In case, if the buyer wants to return the books bought during the Big Book Bang sale, then the refund given from Bookchor will be in Loyalty points, which will be credited into buyer's account.
- The cashback will be given as Bookchor Loyalty points in the Bookchor account of the buyer.
- The Bookchor Loyalty points will be credited into the buyer's Bookchor account in 15 days after the completion of the delivery process.
Interpretation
In the above terms and conditions, unless the context otherwise requires, the following expressions have the following meanings
- The buyer will get 'Free merchandises in one quantity each' designated to the order value assigned. For example: If the buyer has made the purchase of 2499 INR, then he/she will be getting 1 T-shirt, 2 Premium Bookmarks and a cashback of 100 loyalty points.
- The designated order value is the amount of money the buyer needs to pay to reach a particular value, given by Bookchor. At this order value, the buyer will be able to get the Free Merchandise.
- The delivery completion period starts from the date of delivery of the order till 15 days
Application of Terms and Conditions
- The buyer will get the free Jar Candle on purchase above Rs 499. Limited to 1 per user only
- The free Jar Candle will be limited to quantity one per user (on the designated order value) irrespective of the number of orders the customer place during the sale.
- The decision of choosing the design of Free Jar Candle lays with Bookchor
- The buyer cannot claim an exchange of the Jar Candle sent to him if he/she wants a different frangnance for the Jar Candle.
- In case, if the buyer wants to return the books bought during the Diwali sale, then the refund given from Bookchor will be in Loyalty points, which will be credited into buyer's account.
- The price guarantee works only for the specific ISBNs listed in "Loot Store" only. No other book/ISBN qualifies for the offer
- The price guarantee is valid till the sale is live
Interpretation
In the above terms and conditions, unless the context otherwise requires, the following expressions have the following meanings
- The buyer will get 'Free Jar Candle in one quantity each' designated to the order value assigned. For example: If the buyer has made the purchase of 499 INR, then he/she will be getting 1 Jar Candle. For second order or rest of his/her orders, there will not be any free Jar Candle. Purchase made via Bookchor Loyalty points will not be valid for the sale. Although, Wallet points will be valid for the sale offer.
Application of Terms and Conditions
- Buy 8 or above books & get full refund of 2 books in Bookchor Loyalty points
- Amount will be refunded as a cashback
- Value will be calculated from minimum price of 2 books
- Loyalty points will be credited once the order gets delivered.
- No Exchange or return will be allowed for the free books
