Salient Features This new edition seeks to sharpen the focus on the customer-oriented e-business. The text is well-known for its thorough coverage of the MIS concepts and their applications. While exploring the role of MIS in the strategic management of business, this edition gives a well-rounded overview of the technological resources software, middleware and hardware. Consequently, design, development, architecture, and quality development of MIS are the main pillars of the book. Case studies and in-text examples based on Indian business organizations would provide the context for better understanding. New Edition Highlights New chapter on MIS and the e-enterprise Focused coverage of role of MIS in strategic management of business Extended discussion on information security New section on impact of IT on the society Enhanced coverage of ERP, SCM, CRM, E-CRM, Rewritten chapter on DSS and GDSS Extended coverage of data warehousing and knowledge management Table of Contents: Part I: Strategic View of Management Information Systems 1. Introduction 2. E-Business Entreprise 3. Strategic Management of Business 4. Security Challenges to E-Enterprise 5. Information Technology impact on Society Part II: Basics of Management Informa