Frequently Asked Questions

When you place an order on bookchor app, we'll send you an email confirmation & notification on your mobile to let you know when it's been shipped and is headed on its way to you.

You can track order delivery from orders section. Here’s how:

Step 1: Click on order you would like to track

Step 2: Copy the tracking code given at order details

Step 3: Click on Track Button, you will be redirected to our delivery partner site

Step 4: Paste the tracking code & get the details

We cannot determine exact delivery time, but we can tell you if your order has been shipped, and whether any problems with it have been reported to us.

If you've already placed an order with us, we may be able to reschedule your order for a different delivery day that's more convenient for you. Please chat with us or call us as soon as possible at+91-9466501218 to speak with a member of our customer service team.

If the delivery cannot be made, your order will be returned to the local delivery center and another attempt will be made.

We'll provide you with an estimated delivery date when you place your order. Estimated delivery dates vary due to carrier shipping practices, delivery location and the items you order. When we use independent carriers to deliver orders, we base the estimated delivery dates upon information provided to us by the independent carriers. Products may be delivered in separate shipments.

We do not offer same-day delivery at this time.

For your security and protection, it's best to have someone available to sign for your order between the hours of 9:00 am and 5:00 pm, Monday through Friday, excluding holidays.

In most cases, our delivery partners deliver orders between the hours of 9:00 am and 5:00 pm, Monday through Friday, excluding holidays. Since we are using partner service for the delivery, we cannot determine an approximate time your order will be delivered.

We are unable to specify a particular time for your order to be delivered.

The minimum order amount should be ₹299 to qualify for free delivery.

Normal delivery time is about 7-10 working days.

You can join us on facebook or twitter to get updates about offers & deals

You can also subscribe our newsletter to get updates about newly added books, offers, discounts.

Yes, you can subscribe our newsletter to get all updates about ongoing promotions our your email

The expiration date for any coupon, deal, promotion or offer will always be plainly explained. Prices found in the Weekly Ad are only good for the week specified, unless otherwise noted. Unfortunately, offers, deals and coupons are not valid after the expiration date.

We currently accept online payments via ccavenue payment gateway. You can make payment using Credit Cards, Visa, MasterCard, Discover, AmericanExpress, gift cards and checks. We accept single or multiple methods of payment on your purchases online. Bookchor maintains reasonable and appropriate standards to safeguard your Personal Information.

Get more savings on our already great prices with weekly Bookchor coupons.

You can add coupons during your checkout process. Here’s how:

Step 1: Click on Checkout button on cart

Step 2: Add your billing, shipping details & review your selected books

Step 3: In payment section: Enter your coupon code and click "Add Coupon"

Step 4: Enter your coupon details & press ok

You can use 1 Coupon per order
Unless a coupon specifically applies to a particular item, its value may be proportionally distributed to all items purchased. You still get the same value off, whether it’s a percentage or a specific rupee amount, but it’s applied appropriately to all the items in your order.
Pay with peace of mind at bookchor. We are using best secure online payment gateway service (CCAVenue) available in India. Pay securely with your credit card without exposing your details. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available). Also, we are not saving any bank details which can be security threat.

Buyer Protection is a set of guarantees provided by AliExpress.com that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

The Bookchor Refer and Earn Program lets you invite friends to join bookchor.com. For every friend you successfully refer to bookchor.com, you will receive 2.5% of their cart value in bookchor waller every time your friend shop with us, the wallet money is redeemable on the android App.

If your friends accept the invite, sign up at bookchor APP and complete their purchase you will get 2.5% of their cart value in your bookchor wallet(excluding shipping, handling or gift-wrapping fees).

Additionally, we will also send your friends a Sign Up Bonus of ₹50, once they have completed their signup.

You can invite your friends to join bookchor through either of the following options:
  • Share the App link to your friends via Facebook, twitter, whatsapp, g+, or other social media ways
  • Post unique referral ID: Your unique referral ID is available on the earn with bookchor page. Copy and share this link on any website or blog that you own or manage to invite friends to bookchor

You can invite as many friends as you’d like! Remember, the more they shop the more credits you earn.

Yes, you can invite any of your friends or acquaintances. However, to ensure that users don't get spammed, please ensure that you only send invites to people you are acquainted with.

In order to use the Chor wallet, it should have minimum ₹100 balance.

You can request any book that you do not find listed on our website!

You can request as many books you would like!

After a successful book request, it takes 4-5 Working days. It is strongly dependant on the amount of information you give us on finding that book.

A reference link is a URL (eg. from Amazon) you would like to share with us to help us find that book and give other important information about that book.

It is not compulsory to provide a reference link.

Buying books is solely your decision, we will update our inventory as soon as the book will be available.

There might be chances that someone else might buy the book before you, as it is available for all of our customers

If you are using our App, you will get notification over your APP.You may check your account section about status of book requests.

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Surprisingly its a free service for students, Students can list upto 5 active listing at a moment & it the listings will be active for 3 months. After that listings will be deactivated automatically.

If you want to list some books again, you are free to do so.

Students can make 5 active listings at a time

The transaction between you and the buyer is solely at your and the buyer’s discretion. Bookchor.com is not a party to the contract and will not be held liable for any kind of dispute between you and the buyer.

Yes, Got to your profile->Accounts->Sell your books->Delete Listings to delete your book listing.

You can list all and any type of Books at bookchor.com except :

  • Pirated Books
  • Books in unreadable condition
  • Used Notebooks
  • Brochures, advertisement books
  • all all other material that does not classify as a readable book.

Customers who are interested will contact you over the contact details provided by you either email or phone numbers. Selling of book to a customer will be solely at your discretion

No, you need to arrange your own dispatch & delivery services.

We are accepting all kinds of books, including textbooks, novels, library binding.

Donated books will be sold at bookchor.com, so the condition of these books should be readable (more details in next questions)

Books which are not acceptable:

  • Notebooks, Workbooks
  • Very old editions of books
  • Books with missing pages or torn pages
  • Books with too much marking & highlighting as it will be very difficult for user to read
  • Stolen Books
  • Pirated Copies or photocopies of books

We believe in making books accessible to the most needed sections of the society, that is children. According to a report by Pratham, 30 % age of children don’t even attend school.

Of those who attend, 30% lack basic amenities like books and stationary. By selling your books on our portal which has wider reach, we aim to bridge this gap by supplying resources to them. We assist some NGOs and provide them with need based resources with the money that is generated by selling the books you donate.

Because we are a better channel if you want to reach out to the people in need. Our projects with the NGOs are completely transperant and you can even choose which project you would like to donate your books for.

You can find the details of all the historical and ongoing projects on the Projects tab on the donations Page

bookchor.com provides pickup services for many locations in India, If your region is lying in those areas, our team will come at your door to pick the donation.

In case, there is no pickup service available at your location, you can send it via Indian Post Parcel Service (which is more economical), bookchor.com will refund actual delivery charges to your bookchor wallet. You can buy books with that cash from bookchor.com or through App