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The Ultimate Question: Driving Good Profits and True Growth

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Based on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.

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Based on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.
Additional Information
Title The Ultimate Question: Driving Good Profits and True Growth Height 15.9cm
Fred Reichheld Width 2.5cm
ISBN-13 9781591397830 Binding Hardcover
ISBN-10 1591397839 Spine Width
Publisher Harvard Business Review Press Pages 224
Edition Ultimate Question: For Driving Good Profits and T Availability In Stock

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