David Freemantle
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Books by David Freemantle
the buzz: 50 little things that make a big difference to world class customer service
(3.75)
what customers like about you: adding emotional value for service excellence and competitive advantage
(3.33)
superboss: the a-z of managing people successfully
(0)
the successful manager's guide to business planning:seven practical steps to producing your best ever bussiness plan
(0)
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