Hotel Housekeeping: A Training Manual

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Hotel Housekeeping: A Training Manual

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This training manual is meant to be a guide on the various aspects of housekeeping to all housekeeping personnel in hotels or those who wish to join the hotel profession. The book covers duties from those of an executive housekeeping to a room attendant - all that a person would like to know about housekeeping. Some star features of this book are :A `Practical Self-Development Programme` and a section on `What to Observe` given at the end of the manual will help the reader link the knowledge he has gained by reading this book to the skill he will develop through practical work. Quizzes that follow groups of chapters will sharpen retention of the material read and will give the reader a feedback on the level of assimilation. Housekeeping tasks are described in the sequence in which they actually happen in a real work situation. Each lesson takes just a few minutes to read so that reader gets to the nitty-gritty of the job immediately. The forms and formats actually used by leading hotels have been reproduced to explain correct systems and procedures.Table of Contents: Part 1: Overview Part 2: Organisation of Housekeeping Department Part 3: Housekeeping Administrative Duties Part 4: Housekeeping Floor Procedures Part 5: Guest Room Cleaning Procedures Part 6: Housekeeping Control Desk Part 7: The Linen and The Uniform Rooms Part 8: Public Area Cleaning Part 9: Cleaning: Knowledge and Practice Part 10: Laundry Services Part 11: Other Housekeeping Knowledge

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This training manual is meant to be a guide on the various aspects of housekeeping to all housekeeping personnel in hotels or those who wish to join the hotel profession. The book covers duties from those of an executive housekeeping to a room attendant - all that a person would like to know about housekeeping. Some star features of this book are :A `Practical Self-Development Programme` and a section on `What to Observe` given at the end of the manual will help the reader link the knowledge he has gained by reading this book to the skill he will develop through practical work. Quizzes that follow groups of chapters will sharpen retention of the material read and will give the reader a feedback on the level of assimilation. Housekeeping tasks are described in the sequence in which they actually happen in a real work situation. Each lesson takes just a few minutes to read so that reader gets to the nitty-gritty of the job immediately. The forms and formats actually used by leading hotels have been reproduced to explain correct systems and procedures.Table of Contents: Part 1: Overview Part 2: Organisation of Housekeeping Department Part 3: Housekeeping Administrative Duties Part 4: Housekeeping Floor Procedures Part 5: Guest Room Cleaning Procedures Part 6: Housekeeping Control Desk Part 7: The Linen and The Uniform Rooms Part 8: Public Area Cleaning Part 9: Cleaning: Knowledge and Practice Part 10: Laundry Services Part 11: Other Housekeeping Knowledge
Additional Information
Title Hotel Housekeeping: A Training Manual Height
Andrews Sudhir Width
ISBN-13 9780070655713 Binding Paperback
ISBN-10 #0070655715 Spine Width
Publisher Tata McGraw-Hill Pages 0
Edition 2010 Availability Out Of Stock

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